Transform Your Travel Dreams Into Reality

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Privacy Policy

Information We Collect

Strategic Vacation Quest collects personal information necessary to provide our travel planning services, including:

• Contact information (name, email, phone number)
• Travel preferences and requirements
• Payment information for booking services
• Communication records and service feedback

How We Use Your Information

We use your personal information to:

• Plan and book your vacation arrangements
• Communicate about your travel plans
• Provide customer support and assistance
• Improve our services and customer experience
• Send relevant travel updates and offers (with consent)

Information Sharing

We share information only as necessary to provide our services:

• With travel suppliers (hotels, airlines, tour operators) to complete bookings
• With payment processors for secure transactions
• When required by law or legal process
• With your explicit consent for marketing purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights.

Contact Information

For privacy-related inquiries, contact us at: [email protected]

Last Updated: January 2024

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Terms of Service

Service Agreement

By using Strategic Vacation Quest services, you agree to these terms and conditions. Our travel planning services are provided subject to availability and third-party supplier terms.

Booking and Payment Terms

• All bookings require confirmation and payment as specified
• Prices are subject to change until final confirmation
• Payment terms vary by service and supplier requirements
• Cancellation policies apply as per supplier terms

Client Responsibilities

• Provide accurate information for bookings
• Ensure valid travel documents and insurance
• Comply with destination requirements and regulations
• Review and confirm all travel arrangements

Limitation of Liability

Strategic Vacation Quest acts as an intermediary between clients and travel suppliers. We are not liable for supplier defaults, travel delays, or circumstances beyond our control.

Intellectual Property

All content on our website and materials is protected by copyright and trademark laws. Unauthorized use is prohibited.

Dispute Resolution

Disputes will be resolved through binding arbitration in California, USA, under applicable state and federal laws.

Last Updated: January 2024

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DMCA Copyright Policy

Copyright Compliance

Strategic Vacation Quest respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide:

• Your contact information and electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on copyright owner's behalf

DMCA Contact Information

Send DMCA notices to:

DMCA Agent
Strategic Vacation Quest LLC
2847 Ocean View Boulevard
Santa Monica, CA 90405
Email: [email protected]

Counter-Notification

Users may file counter-notifications if they believe content was removed in error. Counter-notices must include required legal statements and contact information.

Repeat Offenders

We terminate services for users who repeatedly infringe copyright as required by DMCA provisions.

Last Updated: January 2024

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GDPR Compliance Documentation

Legal Basis for Processing

We process personal data under the following legal bases:

• Contract Performance: To provide travel planning services
• Legitimate Interest: To improve services and communicate updates
• Consent: For marketing communications and cookies
• Legal Obligation: To comply with tax and regulatory requirements

Data Subject Rights

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer data to another service
• Right to Object: Object to processing for legitimate interests

Data Processing Activities

We maintain records of all data processing activities including:

• Purpose and legal basis for each processing activity
• Categories of personal data and data subjects
• Data retention periods and security measures
• Third-party data transfers and safeguards

International Data Transfers

When transferring data outside the EU, we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard contractual clauses with data recipients
• Certification schemes and codes of conduct

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]

Supervisory Authority

You have the right to lodge complaints with your local data protection authority regarding our data processing practices.

Last Updated: January 2024

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